Introduction

THE PROPERTY DON (trading name of LITTLE PIGGY RENTALS Ltd, Company Reg: 13579182) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

Information We Collect

We collect information that you provide directly to us, including:

Name and contact information (email address, phone number, postal address)
Property details and investment preferences
Communication preferences
Information you provide when contacting us or requesting services

Automatically Collected Information

When you visit our website, we automatically collect certain information, including:

Device information (browser type, operating system, device type)
Usage data (pages visited, time spent on pages, scroll depth)
IP address (anonymised for privacy protection)
Referral source and navigation patterns

Session Recording and Heatmaps

We use Microsoft Clarity to understand how visitors interact with our website. This service may record anonymised session replays and generate heatmaps showing where users click and scroll. Personal information such as form inputs, passwords, and sensitive data is automatically masked. IP addresses are anonymised, and this data is only used to improve our website experience. You can opt out of this tracking by rejecting analytics cookies when prompted.

How We Use Your Information

We use the information we collect to:

Provide, maintain, and improve our property management services
Process your requests and communicate with you
Send you service updates, marketing communications, and other information
Comply with legal obligations
Protect against fraudulent or illegal activity

Information Sharing

We do not sell your personal information. We may share your information with trusted third-party service providers who assist us in operating our business, conducting our services, or serving you, provided they agree to keep this information confidential.

Data Security

We implement appropriate technical and organizational security measures to protect your personal information. However, no method of transmission over the internet or electronic storage is 100% secure.

Your Rights

Under UK GDPR, you have the right to:

Access your personal data
Rectify inaccurate personal data
Request erasure of your personal data
Object to processing of your personal data
Request restriction of processing your personal data
Request transfer of your personal data
Withdraw consent

Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact us at:
Email: hello@thepropertydon.co.uk
ICO Registration Number: ZB181623

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.